FAQs

What currency are the prices do I see on the site?
All prices are in USD.

I just placed an order, when will it ship?
All orders are shipped within 1 to 3 business days after you place the order, depending on your location and the fastest available service. The typical delivery timeframe is between 2 and 4 business days. We ship to the USA and Puerto Rico only.

Can it be returned? What if there is an issue?
Due to hygiene considerations, we do not accept returns, but we do offer a 100 % money-back guarantee, if the product is defective or damaged. 

I have entered an incorrect address. What do I do now?
If you have misspelled or autofilled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email at info@psyblondecom. If the address given is wrong, we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 

How long does shipping take?
Orders typically arrive within 2-5 business days. At this time, we ship exclusively within the U.S. and Puerto Rico.

Have more questions? We're happy to help—just send us a message at info@psyblonde.com.